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Matt Flannery is the co-founder and CEO of Kiva.

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Early User Data

by Matt Flannery last modified 2007-04-09 10:29
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A team of UCLA Anderson school researchers led by Samantha Nobles recently finished a round of research on our user base.  For the first time, we actually know quite a lot about who our users are.  Here are some interesting snippets:



Table I-1: The Typical Kiva Customer
Age Evenly distributed between 25-60
Gender 51% Male and 49% Female
Race 82% Caucasian
Income 57% between $35K and $120K
Marital Status 45% Single
Education 80% College or beyond
Occupational Sectors Diverse
Computer Use 90% spend 4 or more hours/day
PayPal 74% had account before Kiva
Annual Giving 40% less than $500
Microfinance Knowledge 73% know "something about" it


  • About 40% of respondents give less than $500 annually. 
  • 73% claimed to know "something about" the field of microfinance." 
  • 75% said the would disapprove if Kiva were to become a for-profit company; almost 50% said they would no longer lend.
 
We have a user base that highly favors the non-profit model.  That doesn't surprise me too much since Kiva is a non-profit and these are folks which really like Kiva.  It will be interesting to see how they react when Kiva (as a non-profit) offers interest rates on the site.

I'm in London now headed to Africa for my first ever due diligence trip.  I'll be blogging sporadically, wish me luck.

Zimbabwe

 Posted by Nyasha M. at 2007-12-05 19:44

Hi Matt

I have just posted a question for you to another section without realizing you have your own blog. I support Zimbabwean artisans and noticed that Kiva has no locations in Zimbabwe. The country is in a hyperinflationary economy, but I was wondering if KIVA does work with such economies? One man makes handbags for my website and he asked me to give him money to buy materials to add to his own inventory. It would be great if he had somewhere to go for such financing especially since he does such great work. See http://www.tashanda.com/Newsletter.html

Keep up the good work, you & your wife are an inspiration.

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