Tools for Web Work

Charles, thank you for spending time over the past few years building an understanding of the Tutor/Mentor Connection and for hosting this forum. For those who join this conversation I encourage you to consider this when you look at the site. When you look at the maps of Chicago, imagine these being maps of your city. When you look at the role of the T/MC, imagine this being a role you, or others, take to draw resources to non profits in your community. If the ideas fit your own goals, they are yours to borrow.

One book that I read which illustrates the work we're doing is The Spider and the Starfish. It talks about decentralized owners. Many people sharing the same vision. The book shows how technology hubs, like eBay, can support the actions of many people. We're trying to do the same, except with a virtual network of many hubs, rather than a single hub owned and operated by a single organization.

My background is in retail advertising with a larger corporation. In that role we had one group of people looking for locations near customers to place stores, and another group making sure each store had well trained people and merchandise and services the customers wanted. My group created advertising that encouraged people to shop at these stores. This is the type of strategy we're trying to duplicate in building support for volunteer-based tutor/mentor programs in poverty areas of Chicago. We hope it is duplicated in other cities around the world.

There are lots of things on the T/MC web sites, so I encourage you to browse like you would the first time you visit a shopping center. You can go back later to sections that interest you. Here's a link to a pdf that provides an overview of the resources provided. http://www.tutormentorexchange.net/Partner/CC/Presentations/TMLN/TMC_Resources.pdf

The links on the T/MC web site are interactive, meaning you can add new information. If you know of organizations working like the T/MC as an intermediary to draw volunteers, dollars and ideas directly to other organizations in a geographical area, please share you knowledge here, and post a link in the T/MC site, so it is archived for future visitors to use.

Thanks again Charles for using the T/MC as a case study. I'll look forward to helping people understand how to use this information.

Thank you, Daniel, for allowing us to use your T/MC site as the case study on this occasion.

I am eager to see what other questions our readers have for you, and what best (or trial) practices their sites use which might be applicable to others.

My first question for you would be about your use of maps

how does this tie in theoretically which learning styles, visual literacy etc (if any of those considerations seem important to you), how in practice does it work for you, and tpo what extent have your visual / mapping methods been picked up by other sites that have contacted you?

My second question area would concern "Web 2.0" tools such as Flickr, Digg, Twitter, ScribD, AllTop, Care2, Delicious, etc? These are all tools which can help expand the "community sense" in various ways - one of my own particular interests is in getting a community of folks who participate across multiple blogs on social causes, for instance.

Thanks again - Charles

I had someone tell me today that they really liked the business approach we take with the Tutor/Mentor Connection (T/MC).

That pleases me because much of my thinking comes from years I spent in advertising along with years I spent studying history, which is much about warfare. Maps are important tools in business for developing strategies for store placement and creating market share. They are used by generals in war to guide troop placements and reinforcements.

Without a map we could have a thick book listing service providers, and a huge expense statement, and still be not serving people in most of the places where they need help.

Thus, I've a firm belief in how important maps are for the distribution of resources for support of volunteer-based tutor/mentor programs in all high poverty areas of Chicago. I feel they could be used in support of a distribution of any form of needed services.

In the library on the T/MC I have a section with links to a variety of sites on information visualization. The link is here: http://www.tutormentorconnection.org/LinksLearningNetwork/LinksLibrary/tabid/560/rrcid/13/rrscid/25/rrpid/1/rrepp/20/Default.aspx

In simple terms, a picture is worth a thousand words. The articles in the links library just expand upon this idea. If you can visualize a funnel, the small end focuses on a map. If the sides of the funnel were made of thin wires, each wire would reach from the map to a person or group who might be defining a problem and its solutions differently, based on his own experiences and his own self interests. This might represent hundreds, or thousands of different perspectives. Trying to create convergence on common strategies is almost impossible without some common language. The map is the same for everyone who shares the same geography. Thus, to me it can be a unifying tool.

I think that if readers skim through some of the articles on visualization and uses of maps that are on the T/MC web site, you'll form your own set of beliefs about the value of maps and other visualization tools.

The second part of your question, "how have others picket up on this" is hard to answer. There are not many people using maps with the same purpose I do, although there are a growing number of people using maps to help create understanding of issues. I'm trying to take that further. After understanding needs to come actions that lead to a distribution of resources into the places on the map where help is needed. This requires another set of purposes and intentions beyond creating maps for shared understanding.

I'm hoping that discussions on forums like this lead others to identify that they are using maps in the same way as we are.

I'd just like to reinforce from my own perspective Daniel's comment about the importance of information visualization, and to say in general that with the advent of tools like GoogleEarth and MapQuest, maps are actually getting so rich in possibilities that the word "map" and our usual associations with it barely begins to cover the actual tools and possibilities available.

Daniel's resource on information graphics would be a good place to begin investigating the possibilities:

http://www.tutormentorconnection.org/LinksLearningNetwork/LinksLibrary/tabid/560/rrcid/13/rrscid/25/rrpid/1/rrepp/20/Default.aspx

Here's an example of how someone in another forum has pulled a map from my blog and is using it in that forum. I encourage others to do this as a way of sharing these ideas in more places. http://firesidelearning.ning.com/forum/topics/power-in-america-wealthincome?page=2&commentId=1786468%3AComment%3A42325&x=1#1786468Comment42325

Jeff, as a business leader, what roles do you think corporations (big and small) can, or should, take to use their advertising and public relations to draw attention to social beneift organizations, or knowldge centers like T/MC? At http://www.lawyerslendahand.net is an example of a group of lawyers and judges in Chicago using their time, talent and resources to support the growth of tutor/mentor programs throughout the city. Should this role be duplicated in other industries, and other countries? Does it take consensus of a group for this to happen, or can one person say "if it is to be, it is up to me."

The deeper I dig into Daniel's Tutor/Mentor Connection site and related links, the more I find.

I am beginning to think that it's only too easy for a visitor to skim over such a large resource without necessarily realizing just how extensive it is, and that, for instance, T/MC might be well served if there was a .pdf of all the maps on their site with maybe a page of explanation and links to information graphics resources - easily accessible near or on the front page, so that anyone who wants to know "what can be done with maps?" can click on a single link and get a truly impressive overview very quickly.

But I'm not really saying this to persuade Dan he needs to do more work than he already has on his plate - it's more a matter of recognition for myself and perhaps others that one of the things we need to know about websites is how easily people can overlook major swathes of what we're doing or have already accomplished - and devise some workarounds that give people a richer picture from the gitgo.

Food for thought...

Charles, this is a good suggestion and an opportunity for someone to volunteer time and talent to help. Most of the stuff on our web sites is dynamic, meaning either we're adding, or others are adding to their own sites. If I had the manpower, I'd constantly be updating the navigation materials to show what is on the site, or to show what is new. I don't have that capacity.

However, since this is on the Internet, a volunteer, or team of volunteers, from anywhere in the world could be monitoring the T/MC site and creating a navigation map that would not only help people from Chicago find and use the information more easily, but would enable people from other places to find and use it. There are unlimited possibilities. For instance, someone could be translating everything on the site into Spanish, Chinese or Russian, so that people from other places could use the information. Rather than me creating a huge bureaucracy to do this, I'm trying to create distributed ownership with many people helping.

I had someone tell me today that they really liked the business approach we take with the Tutor/Mentor Connection (T/MC).

That pleases me because much of my thinking comes from years I spent in advertising along with years I spent studying history, which is much about warfare. Maps are important tools in business for developing strategies for store placement and creating market share. They are used by generals in war to guide troop placements and reinforcements.

Without a map we could have a thick book listing service providers, and a huge expense statement, and still be not serving people in most of the places where they need help.

Thus, I've a firm belief in how important maps are for the distribution of resources for support of volunteer-based tutor/mentor programs in all high poverty areas of Chicago. I feel they could be used in support of a distribution of any form of needed services.

In the library on the T/MC I have a section with links to a variety of sites on information visualization. The link is here: http://www.tutormentorconnection.org/LinksLearningNetwork/LinksLibrary/tabid/560/rrcid/13/rrscid/25/rrpid/1/rrepp/20/Default.aspx

In simple terms, a picture is worth a thousand words. The articles in the links library just expand upon this idea. If you can visualize a funnel, the small end focuses on a map. If the sides of the funnel were made of thin wires, each wire would reach from the map to a person or group who might be defining a problem and its solutions differently, based on his own experiences and his own self interests. This might represent hundreds, or thousands of different perspectives. Trying to create convergence on common strategies is almost impossible without some common language. The map is the same for everyone who shares the same geography. Thus, to me it can be a unifying tool.

I think that if readers skim through some of the articles on visualization and uses of maps that are on the T/MC web site, you'll form your own set of beliefs about the value of maps and other visualization tools.

The second part of your question, "how have others picked up on this" is hard to answer. There are not many people using maps with the same purpose I do, although there are a growing number of people using maps to help create understanding of issues. I'm trying to take that further. After understanding is created, we need actions that lead to a distribution of resources into the places on the map where help is needed. This requires another set of purposes and intentions beyond creating maps for shared understanding.

I'm hoping that discussions on forums like this lead others to identify that they are using maps in the same way as we are.

I agree that there are a variety of web 2.0 tools that can be used to create understanding and draw attention to an issue. I'm not using as many of these as I might, but seek volunteers and others who use these and other tools to draw visitors to our maps and other web content.

You mentioned participation across multiple blogs and earlier today I and staff members posted articles in a variety of blogs encouraging people to write articles during the week of the Presidential Inauguration drawing attention to tutor/mentor programs in Chicago and other places. You can read my invitation at http://tutormentor.blogspot.com/2009/01/there-will-be-millions-of-people-trying.html

Since I look at building awareness as a campaign that stretches from the beginning of one school year to the beginning the next, and that repeats from year to year, I feel blog exchanges at key times can help small isolated non profits exert collective power that draws more attention to them than they could achieve on their own. During such exchanges all forms of Web 2.0 could be used. The more the better.

QUOTE: earlier today I and staff members posted articles in a variety of blogs :UNQUOTE

Can I just put a pitch in here for inter-blog conversations? Cross-blogging is a powerful way to reach a wider audience and also to initiate collaborations. When some of the "new military" bloggers started posting on each others' sites, the conversation generated enough interest that a seminar and eventually a book emerged - the results of cross-blogging on social impact sites could be terrific!

Here is a link to articles on my blog that show how I've connected to others via blog exchanges. http://firesidelearning.ning.com/forum/topics/power-in-america-wealthincome?page=2&commentId=1786468%3AComment%3A42325&x=1#1786468Comment42325

Networking is an active process, not passive. I spend time every day doing outreach to try to expand my network. However, I'm not one of those people on Facebook or Linked in who is trying to build a list of thousands of friends. I'm only looking to connect with people who can add time, talent or resources to the mission of the T/MC. The Links in the T/MC web library reflect the types of organizations I'm trying to connect with each other, and with myself. If we were all blogging the same message at 4 or 5 times each year, we could have a powerful impact.

That's not yet happening. Many of the youth organizations, foundations, and business leaders who want to end poverty, or improve schools, do not take an active role in network building, at least via the Internet and blogs.

Charles,

The potential of the web was something rather central to the creation of P-CED. Given the opportunity to volunteer for Clinton's re-election committee, founder Terry Hallman pitched his model of people-centered business to them. It advocated a new model of engagement to tackle poverty in which web technology had a major role, given that access to information can be related to economic success and education made available on a global basis. The web itself was the place chosen to publish a year later, where the model might be used by all without copyright permission. An idea virus.

That led to another opportunity 3 years later in 1999 which introduced Grameen style microfinance to Russia, later offering the medium to describe swords to ploughshares efforts to an Islamic community, in an on line interview.

The strategy document to which this relates, again published on line makes the case for replacing smart weapons with economic smart bombs, a concept now taken on board by the CSIS in their Commission for Smart Power.

The World Summit on the Information Society when formed in 2003 declared a commitment to the bottom up, people-centered and inclusive approach as had been demonstrated.

In 2003, raising the issue of economic rights in the US by fasting in a tent in Chapel Hill, gaining both my attention and that of Senator John Edwards, who soon after created the Center for Poverty Work and Opportunity in that town.

Over the last few years, the web has been out advocacy platform, using it to raise awareness of human rights issues and their potential solutions. For example, the influence on an overseas government to double adoption allowances and launch rehab centres for disabled children who were never spoken of until this year.

By reasoning in public, that the vicious cycle of poverty which has no slight influence on the East European HIV epidemic, can be interrupted. To make the case for deploying broadband to serve the poor on a national scale alonside social enterprise and microfinance and create the fundamental elements of a strategy paper delivered to the Senate Foreign Relations Committee. Just over a year later, US government responded with the launch of the East Europe Foundation, to encourage small business development and entrepreneurship.

By demonstrating proof of concept, that a small business can persuade government to invest in enlightened self-interest to address international problems with web access as the economic and democratic catalyst we illustrate what I believe Bill Gates advocates in Creative Capitalism.

We set out as a business 4 years ago, to make the case for lifting a nation out of poverty for the same cost as a week in Iraq and the techniques proposed, now we are ourselves facing widespread recession, are very likely to enter domestic as well as foreign policy.

Jeff

Hi Jeff:

And thanks, once again, for you contributions. I imagine you must find Obama's "change.gov" very interesting

what has your strategy been with regard to the opportunities there?

And what can you tell us about your own web-strategies, in ways that can help others apply similar thinking? I guess this covers everything from the "web-optimization" issue to the deployment of "Web-2.0" links to encourage interactivity, fundraising, data collection, etc.

Hi Charles, I haven't made any use of change.gov to be honest. I'd participated in both Clinton's and John Edward's sites and discovered there's not much public interaction on these party political sites. Socialentrepreneurship.change.org is a lot more interesting to me, and I believe Nathaniel, the instigator contributes here also.

We don't do any of the things you mention above. We operate as a business which earns revenue from web/database development and render our profit to social purpose. We have no fundraising, our advocacy has so far pitched at government to make investment in full cost recovery initiatives, like Tomsk, which raised investment to leverage 10,000 small businesses through microfinance.

When I think back, we've made some use of web tools in the past as human capital donations to voluntary groups creating their websites. Then there was in the Beslan school siege, where we'd been able to use a simple database to match those who wanted to help with the addresses of families who had been affected, then gathering small funds via a money transfer service which bypassed all the banking system delays and put money on an ATM card delivered in spontaneous trust to a stranger, who then provided photos of the gifts and children. A simple P2P arrangement perhaps. The outings they'd arranged and drawing from the children as feedback which fostered trust. I understood that a nonprofit was going to raise funds with an exhibition of these drawings so refrained from publishing them on-line to raise awareness.

We're more focussed, however, on laying down web infrastructure where it doesn't currently exist, as the catalyst for economic development and good governance. There's no Web2.0 where there's no internet or telephone service. CK Prahalad says that poor people remain poor because they lack access to information. That understanding and the for purpose model is what we started with when Terry Hallman pitched both concepts in his paper for Clinton in 96. Then he set out to do something about it.

In Ukraine, networking with activists who'd been building up to the democratic revolution very quietly gained us editorial permission on their English language site. Terry had also railed against corruption earlier, in the conventional press and on radio. This was not long after local journalist Giorgey Gongadze had been found beheaded for investigating the same, so as you can imagine it didn't go unnoticed.

It was the blog story of children perishing in homes for the disabled which really set off the fireworks and it created a lot of antagonism, mostly from a source which kept it's identity concealed. understandably few wanted to speak out about corruption and neglect.

Cyberspace was becoming a battleground, the activist sites being major targets for denial of service attacks, we were finding links everywhere in a host of different names, concealed IP addresses leading back to the same information. For every social site there seemed to be another identity claiming this was business passing itself off as charity to commit fraud. Even the BBC removed the story from their community action site, under pressure from the concealed detractors.

The conflict rolled over into Wikipedia, numerous forums and most of our technical capacity was taken up in tracking down the sources and trying to persuade site owners that anonymous accusation wasn't appropriate contribution. For some we were successful, with Google, notably we were not.

Then after nearly 2 years came another web activist. The leader of an in-country charity who declared that "it's no longer possible to keep silent" on the discovery of a malnourished child that was later to die of starvation, it led to pictures which then brought the media running, of graves dug ready to meet the attrition rate of up to 12% annually. It created what was referred to as a firestorm of publicity.

http://www.deti.zp.ua/eng/show_article.php?a_id=5219 http://www.deti.zp.ua/eng/show_article.php?a_id=5220

That then, is how we've used the web.

Jeff

QUOTE: Over the last few years, the web has been out advocacy platform, using it to raise awareness of human rights issues and their potential solutions. UNQUOTE

QUOTE: There's no Web2.0 where there's no internet or telephone service. UNQUOTE

Jeff is of course right that where there's no internet or phone, Web 2.0 won't have a direct impact in the field. But if it is our advocacy platform, Web 2.0 software may in fact make that advocacy more powerful.

Let's get some conversation going here

does your website / blog make use of tags, keywords, maps, etc? What benefits have you seen

Charles, I'd like to emphasize to people looking at the information and actions of the Tutor/Mentor Connection that we are a relatively small non profit. Our total budget is under $475,000 and out of that only about $250,000 is focused on the T/MC. When we started in 1993 we had no money and seven volunteers, we've grown a bit every year, but operated at about 2/3 of what we raised in 2000 during the years 2002-2007. Thus, much of what you see is work that has been contributed by volunteers. Some of those volunteers are located in other states and countries. For instance, some of our maps are made by a volunteer in Wisconsin. The T/MC web site was created and is hosted by IUPUI in Indianapolis, Indiana. The Program Locator was created by a volunteer from India and is currently being supported by a volunteer in Baltimore who farms out work to his company in India. Many of our ideas have come from discussions on Social Edge and from web sites of organizations in Australia, England, and many parts of the USA.

Thus, if you're looking at building a system like this, think of the world as a place full of potential partners and resources.

QUOTE: some of our maps are made by a volunteer in Wisconsin. The T/MC web site was created and is hosted by IUPUI in Indianapolis, Indiana. The Program Locator was created by a volunteer from India and is currently being supported by a volunteer in Baltimore who farms out work to his company in India.

Thus, if you're looking at building a system like this, think of the world as a place full of potential partners and resources. :UNQUOTE

I think this is a very important point, and wanted to repeat it.

Thanks, Daniel.

Something I was trying to do by introducing Daniel to the Ecademy business network which so far hasn't gone any further from the Ecademy side. I've used maps for commercial promotion purposes, taking Google maps with an XML wrapper for instance, to create a Google gadget. Keywords on websites and tags on my various forum contributions where available. Reference on Wikipedia have helped too.

Hi Jeff:

Could you explain to us what tagging tools you use or incorporate, how you deploy keywords, and how those things serve your purposes?

I think there are many of us who may not "see" particular possibilities as fruitful, just because there's such an array of possibilities and we can't keep track of everything

so I'd encourage anyone using these tools who finds them helpful to give us a brief heads up...

Hi Charles and Jeff,

I've launched a new platform intended to share some of our ideas. It is at http://www.tutormentorexchange.net/home.html. I hope you'll take a look. This information is intended to be used by others to build their own involvement in volunteer-based tutor/mentor programs, in their own communities. It can also be used to help people plan for ways they would help us in Chicago.

If you visited this web site before to read some of our essays, I think you'll find this new site much better organized.

Charles, when it comes to these things I'm not a SEO professional but there are some fundamental things that help get a website noticed, these are domain names, page titles and keywords within the body of the page's meta description. To make this easy I've used an open sources content management system in which these are configuration/management parameters. There are many of these, I chose DotnetNuke for reasons of my previous experience. Drupal and Joomla are other popular choices. They can deliver fast, getting websites operational in a matter of hours.

Tagging features exist within many social network sites and as web services in their own right such as Stumbledon. For example, in the Ned.com site which was once Omidyar.net. So if I want to draw attention to a particular activity in a specific part of the world, I'd use tags to associate it with like content, making it visible to my like minded peers.

I'll create RSS feeds from associated content and post them to news readers where others might mark them for follow up content. Use services such as iGoogle and Pageflakes to create "gadgets" based on cause related content.

I also get into business networks such as Ecademy and Linkedin to either create or participate in groups related to social enterprise and try to respond to conversations on conventional business from a social enterprise perspective.

There are indeed quite an array of possibilities and I for one, often lose track.

Jeff

Hello Daniel --

Thanks for the topic you've provided here. As you know (since you've commented on it!), we're working to use our Public Innovators website (http://publicinnovators.com) and blog to provide resources and information on various strategies being used by government entities to support social innovation & entrepreneurship, as well as to build up a strong community of supporters who are in dialogue with each other. I liked your comment earlier about dedicating time every day to expanding and maintaining your networks - this is time-consuming and requires discipline, but is essential as you say. A good reminder for us all.

I salute you for working to connect the dots to the many similar efforts that are going on in order to create a "one stop shop" for those looking for tutor/mentoring opportunities. It's a very impressive website. We're trying to do something similar (though it's in a much earlier stage) at http://publicinnovators.com/city-state-strategies (and we even use a map!). I agree that having a map to visualize geography and concepts is enormously helpful.

Finally, I think you're also smart to try to expand your network and use volunteers from all across the country and globe. A question for you though - although many of the resources and strategies are transferable, the maps and matching are very Chicago-focused as I understand, correct? What is it, then, that connects all these volunteers from around the country and inspires them to contribute their time?

For another great example of an organization making similar efforts to provide a hub of resources, visit Community Wealth/The Democracy Collaborative's website: http://www.community-wealth.org/

All best, Colleen

Hi Colleen,

Thanks for sharing your web sites. I hope you'll log in at the www.tutormentorconnection.org site and add your links to the library, and that you'll use the articles section to share more about how people might use the information on your sites.

What connects us is the fact that every big city in the world is struggling with issues of concentrated poverty and gaps between rich and poor. In each city there are innovators with good ideas who are trying to do something to close this gap. Most of us work in isolation, with too few resources, and too little time to do everything we need to do every day.

I've just launched a new web site focused on answers to your question, and sharing ideas of the Tutor/Mentor Connection. I encourage you to read the pdf essays in a section titled "collaboration and capacity building", at http://www.tutormentorexchange.net/collaboration-and-capacity-building-articles.html

These illustrate that people from different places who focus on common issues and share common challenges can connect with each other via the Internet and that these connections can help us work smarter, more efficiently and with greater success. They also illustrate that with intentional networking, we can build partnerships and relationships with people we meet via the Internet, and use these to overcome challenges we cannot resolve on our own.

Most of the ideas I share are those of other people. The ideas in the Tutor/Mentor Institute are my ideas, developed over many years. They are free to be shared by others. They are also intended to inspire people to start conversations and look for ways to help us, so we can help you. Or to find third party supporters who help us both (all).

We're connected by common purpose, common experiences, and the Internet.

Finally, we're connected by people like Charles, who made the effort to host this discussion so we could connect.

Colleen,

I want to thank you again for posting the Public Innovators and Community-Wealth site. Are either of these building an on-line database of non-profits working in Chicago or Louisiana, with a goal of pulling volunteers and donors through these web sites, directly to the web sites of the non profit organizations, in order to increase the flow of resources to each of the organizations you point to?

This is really the goal of the T/MC. Our site has a database of more than 200 places where various forms of volunteer-based tutoring and/or mentoring are offered. Each needs dollars and other resources on a consistent basis to do good work. We can lower the costs of finding these resources, and increase the distribution, if organizations who want to achieve the same goals as the NPOs will help build the visibility and public awareness that mobilizes the resources and points them to the NPOs.

In a larger sense, most of the other organizations represented as "links" on our site are also non profits, and also seeking funds. Thus, any volunteer or donor coming to our site can "shop" and have many choices of where to offer their help. It is in the self-interest of all of us to increase the number of people in philanthropy, business and/or government who visit our sites with a goal of using their resources purposefully.

Are you using your sites this way? Do you know of others who are doing this?

Colleen and Daniel, all:

I wanted to make a quick pitch here for the upcoming SocialEdge event, which will take place starting on Inauguration Day, Jan 20th, and will be something of a collaboration between SocialEdge and Public Innovators. Colleen will be co-hosting with Andrew Wolk and myself, and I certainly hope Dan will find a way to join us...

I'd also like to thank you both for your continuing interest here, and to express a little of the delight I feel as I see the beginnings of multi-blog, multi-group conversation here on the edge. This case study, focusing on Dan's Tutor/Mentor Connection site, and next week's offering with Andrew, Colleen and Public Innovators, gives me hope that the conversations we have on these sites will begin to seed related conversation across the socially concerned blogosphere, generating a richer environment for discussions and collaborations around each of our concerns and purposes.

Charles and Victor,

Thanks for hosting this discussion. I hope that others will follow the links and use the Tutor/Mentor Connection as part of their resources on a continuous basis. In addition, those who are working with youth, poverty, workforce development, etc. are encouraged to join our http://tutormentorconnection.ning.com group where we can look for more ways we can act together, or connect our networks, so that in each city around the globe there are more people doing more of the right things to help kids have expanded support networks that help them through school and into careers.

I'll look forward to joining you in the next Social Edge discussion.