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Fiefdoms & Freakonomics
Hosted by Carlos Gasca Yanez (April 2008)
Over the past twenty years, I have made an effort to learn how communities go about solving their problems and creating solutions. During that time I have volunteered for or was an employee in five community wide plans and two community coalitions. Perhaps the biggest obstacles to their success were fiefdoms. In this context fiefdoms may be of affinity (beliefs & values) or consist of social networks. Or they may be economic. Social entrepreneurs must learn to identify fiefdoms and how to work with them, as this can be critical to their success. In his book The Fiefdom Syndrome (The Turf Battles That Undermine Careers and Companies - And How to Overcome Them), Robert J. Herbold, former Microsoft Chief of Operations, describes how self-interest undermines careers and companies. He identifies the types of fiefdoms as:
- Individual
- Peer or network
- Corporate divisions
- Top-tier
- Group fiefdom
- and the protected fiefdom.
These fiefdoms create similar types of behaviors: controlling the data, independence, and an inflated sense of self-worth. He says “a fiefdom lacks discipline” and he establishes these seven types of disciplines: process disciplines, discipline of inspection, a discipline of avoiding overconfidence, the discipline of avoiding fragmentation, the discipline of constantly learning new skills, and the discipline of avoiding bottlenecks.
Learning how to deal with fiefdoms can help social entrepreneurs engage the imagination of the community and focus it on a positive future. These skills can enable you to propose solutions that touch affinities, strengthen social networks and build economic value for the common good.
Questions:
• Did you have troubles with fiefdoms?
• How you did you address them?
• Or maybe you were not able too?
Let’s learn from each other’s experience so we can better focus our community’s energies for the common good. I will provide examples and some ideas as to how to avoid fiefdoms in your community initiatives.
Suggested reading:
The Fiefdom Syndrome – Robert J. Herbold
Freakonomics – Steven D. Levitt and Stephen J. Dubner
Made to Stick – Chip Heath & Dan Heath




I hardly know where to begin
So it might as well be the beginning. Starting up what's now known as social business 4 years ago this month in the UK. We'd actually started a lot earlier, with a business plan, before deciding a form of incorporation and were steered toward a guarantee company.
Within weeks, we'd discovered how that cut us off at the ankles. The coop movement told us directly they were only funding projects like ours for full cooperatives, the ethical banking sector wouldn't touch us and a company without shares left us high and dry for private investment.
Then our American founder was denied re-entry to the UK and I sought help. Wrote to my MP, members of the House of Lords and was ignored. Tried to continue our profit for social purpose advocacy contacting several All Party Parliamentary Groups, ignored there too. Except for the APPG on microfinance who too 6 months to decline the offer of a presentation on a successful initiative in Russia. Others just ignored me. My MP responded testily at being asked to help.
As we're working in Eastern Europe, I'd not be exaggerating to say that we made better progress against the Russian Mafia.
Just the other week, I remember a two year old unanswered letter to a local grant funded advocacy, I reminded then of my 2 year wait, they still didn't answer, but they did have a badge of approval scheme which would cost £5000 to be vetted for.
Social enterprise here is a hybrid vehicle, kind of band wagon meets gravy train...
I subscribe to a social enterprise business directory and they keep finding ways to tell me I don't qualify and removing my profile. I endure a smear blog, telling the world we're criminals as we try to raise awareness of neglect in care of disabled children.
Half of my customers find ways to avoid payment and several abandon us.
But we're still here. In spite of the multiple fiefdoms. That's the point. Social return on investment is coming in. Just yesterday we discovered that our activism to raise financial support for in-country adoption had been more than satisfied with an announcement of a doubling of allowances to 300 dollars a month in Ukraine.
That's what counts to us in the end, a social return on investment.