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Technology & Social Innovations
Hosted by Rosa Wang (February 2010)

Developing technologies that solve the right problems can be enormously challenging, and then bringing them to the people who need them even more so. Social entrepreneurs from around the world met in Hyderabad earlier this month to share what they have learned about the challenges and successes of technological innovation to serve the poor. Let’s take this further in our discussion here.
Tech4Society in Hyderabad, drew over 200 people, including Ashoka-Lemelson Fellows, business executives, and thought leaders, to exchange ideas and shared strategies in areas such as clean water, rural electrification and agriculture. Innovations highlighted included: telemedicine, alternative energy innovations, and the integration of these technologies with mobile technologies. Other hot topics included recent progress in science learning, payment systems, building new partnerships, and inspiring others to enter this field of work.
One major aim of the gathering was to have panels and discussion sessions on areas that were barriers for social entrepreneurs. Despite success in lowering the cost of many of these technologies, there are often additional issues that prevent new technologies from being distributed, including: an innovative pricing scheme, a payment system for unbanked households, and creative financing and installment schemes. Separate sessions were held on each of these with surprisingly large audiences.
There were numerous collaborations cemented in Hyderabad. Several social entrepreneurs appeared to be super-networkers and were sought after by multiple others for collaboration. Their work was often viewed as a service that could be integrated across topical areas and geographies. These included:
• Greg Van Kirk – micro-consignment model for distribution of new technologies
• Vijay Singh – mobile and software technologies for financial services, education services and health services for the poor
• Sanjeev Arora – Project Echo, a video-conferencing system for multi-party discussions and diagnoses of complex problems (he uses this for diagnosis of Hepatitis C)
• Cosmos Okoli – a service provider of technologies for the disabled, willing to design, produce, outsource, or re-distribute, as long as the technologies help the disabled.
While much work in this area has been done, many barriers still remain in bringing new technologies to the full market. In particular, obtaining capital, especially for early start-up ventures, remains challenging, as does the ability to reach the “last mile customer” or those that are currently not served by formal systems including banking services, electrification and internet access. At times, efforts to introduce new technologies and inventions encounter resistance or challenge cultural norms. In the face of these daunting challenges, so many remarkable individuals are bringing new technologies forward and addressing local needs through creative and sometimes surprising ways.
The interactions at Tech4Society produced such a rich diversity of examples and personal stories of those working on invention-led development that I’m interested in hearing more from the extended community. I invite you to share what you’re seeing and doing in this area:
- What are creative ways that new innovations can reach poorest of the poor?
- What new inventions do you expect to scale and reach the two billion persons at the base of the pyramid?
- What mechanisms enable adoption by local communities that may be hesitant with new technologies?
- What surprising bottleneck or challenge is not being talked about enough?
- Which partnerships between business and the social sector have been most successful at promoting invention-led development?


Affordable access
P-CED has been longstanding advocacy for digital inclusion as the vehicle to replicate the social enterprise model. It began with our founding paper which made the call for a new economic paradigm.
http://www.p-ced.com/1/about/history/
With little interest here in the UK prior to the credit crisis we focussed on Ukraine, making the case for affordable broadband access as part of a multi-component approach to economic development and eradication of poverty. applying our 'social business' model would yield funds for supporting other social components.
http://www.p-ced.com/1/projects/ukraine/national/
We direct our efforts in advocacy to enable infrastructure which all social applications need as a prerequisite. So we tend to be coming from a different angle to the nonprofit approach of using the web for fundraising applications.
In the terrotory where we work, what isn't talked about enough is the problem of dealing with corruption. It tends to be something that social enterprise in general shies away from.
Jeff