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Kiva

Susan Milner: Can non-profits be cloned in other cities?

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Q: Can non profits like Kiva, Unitus, or the Grameen Foundation be cloned in other cities?  Can microlending non profits be franchised?  Can the model be shared for an accelerated global solution?  In this instance the problem being a solution to poverty?  Many hands make the task light, so I have heard.

Patrick O'Heffernan responds:

Yes, and some have been.  There are many offshoots of the Grameen Foundation around the world.  Cloned is not quite the right word - replicated in a way that meets local conditions.  For a great condensed lesson doing this, see Michael Gerber's book, "The E-Myth".  It goes through the "how" of replication and tells why some don't work and how to fix them.

Franchising is also possible, although it has to be thought through carefully.  In a franchise, the franchising company is selling something of value - name, formula, business model, etc.  It has equity and it requires an investment.  NPO's can also sell something of value and transfer equity, but it has to be carefully valued. The trick is to realize that what is being franchised is the business model, the brand, knowledge. Those must be protected in the franchise agreement or they lose their value.  That being said, I would question if franchising is the best model for replicating an NGO/NPO.  Training and education programs to transfer the working knowledge, rather than selling it and setting up an agreement, may work better.  Again, also look to Gerber's books for strong how to's.

Matt Flannery, with Kiva, asks:

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Q: Matt Flannery, founder of online micro-venture Kiva, asks: "Venture Capitalists are quick to respond to market trends. Foundations aren't. Why?"


Patrick O'Heffernan responds:

Several reasons -from my experience, having to do with psychology and practicality. Foundation staff are public sector, non market-oriented people, by and large and as a rule have little training or interest in market trends. In some cases, I have met foundation staff who are antagonistic to market research, market trends and the whole concept of "markets".

However, I think a more immediate reason is that non profits, especially those that provide services to the poor, are simply not part of market trends, or even of markets. What they do has little impact on and is little impacted by market forces or trends. People are hungry, abused, jailed, kidnapped, raped or killed regardless of what is hot on Wall Street or Silicon Valley. It is simply not important to NPOs and NGOs and therefore, to the foundations.

This is not always or entirely the case, however. As a new generation of wealth emerges and a new generation of foundation staff and executive takes over, charity is shifting the social entrepreneurship, which does follow market trends. The rise of microcredit funding micro-industry for long-term development, as opposed to short-term relief, makes market trends more important in some areas.

However, since much of the NPO/NGO sector and their supporting foundations work in developing countries, market trends in the affluent world - which is where a lot of the available data is - are not always important. This is not to say that foundations should be funding projects that allow developing country farmers to use the internet to better engage in marketing to customers in the developed world, and similar projects which do track market trends.

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