GlobalGiving seeks a great communicator, skill builder and motivator to maximize performance of social entrepreneurs on GlobalGiving. The successful candidate will be tasked with building and developing a dynamic "on-ramp" system that takes social entrepreneurs from all over the world on a learning journey about online marketing, fundraising, and communications. This will involve tracking best practices, role models, and challenges, but most of all it will require passionate attention to the effectiveness of our communications across cultures, distances, and contexts, and taking every advantage offered by technological advances. The Community Marketing Manager is both a resource for project leaders, as their insights will allow us to build tools that will help them in their day-to-day needs. It will involve building trust through direct, transparent communication. It will be about listening, acknowledging, and responding - serving our social entrepreneur audience. The successful Community Marketing Manager will involve the project leaders with our product teams as they are an integral part of growing GlobalGiving.

The GlobalGiving marketplace includes more than 500 projects from 60+ countries. GlobalGiving seeks to attract, retain and provide maximum value to our project leaders while ensuring their legitimacy and quality of results. We are pioneers in the field of online philanthropic marketplaces, poised to set the standard in opportunities for donors to find, assess and amplify the work of strong, innovative and high performing grassroots organizations. The Community Marketing Manager is a key member of the project team, developing and implementing project leader communications and skill building initiatives, as well as designing and overseeing campaigns with project leaders to increase donation volume. This position is cross departmental in nature, ensuring that maximum value is derived from the integration of activities related to social entrepreneurs with business development, marketing, and technology development, including product development and relationships with projects.

Primary Responsibilities

• Manage the project leader experience on GlobalGiving, from project design to online marketing.
• Develop resource tools, communications and partnerships to enhance performance of project leaders on the GlobalGiving platform.
• Organize and communicate campaigns and other programs to increase donations.
• Develop and steward partnerships and trust with project and sponsor organizations, building out GlobalGiving's nominating network
• Position GlobalGiving as a top-of-mind resource for social entrepreneurs

Position Requirements

• Strong communications skills, particularly cross-cultural and web-based
• Familiarity with online marketing strategies
• Strong international development experience, field based work in developing country preferred
• Strong understanding of what works in communication; what people hear, what people listen to, why they listen, and why they act on what they hear
• Proven track record in community marketing and/or stewardship online highly desirable
• 5-10 years of experience and masters degree (or equivalent work experience) required

Interested Applicants should send their resume and a cover letter to jobs@globalgiving.com as soon as possible. Please indicate “Community Marketing Manager” in the subject line. No phone calls, please. We look forward to hearing from you!